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Reverse Logistics in the Business World

  • Writer: Miguel Virgen, PhD Student in Business
    Miguel Virgen, PhD Student in Business
  • Jul 5, 2023
  • 6 min read

Updated: Mar 10

Reverse logistics is the backward movement of products from the consumer to the producer. Reverse logistics is one of the most ignored areas of supply chain management, so even those involved in the supply chain tend to avoid it. Several studies indicate that over 40% of businesses believe reverse logistics is useless. Nonetheless, nearly 35% of executives in the supply chain claim to have an inefficient system of managing this sector (Curtis et al., 2013). However, with the evolution of market requirements such as online retail, the “cumbersome” process has gradually received some attention. Reverse logistics involves the processes of returning anything inwards through the supply chain. These processes come at a cost but may become profitable in the long run. Companies have improved their reverse logistics practices to remain competitive and profitable in the current market demands. This paper explains the constituents of reverse logistics, costs and untapped value, existing issues, and possible innovations in reverse logistics.

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